+61 7 3209 6055 sales@bitwise.com.au

Support

Get in touch with the experts that hold the solutions to any automation and process control issues or requests.

AROUND THE CLOCK SUPPORT 

 

Our expert team of engineers offer 24/7 support and can assist remotely with a host of issues regardless of whether the systems were originally installed by Bitwise. 

 

Supported Systems

PLC Systems:  Rockwell, Siemens, Schneider, Omron, B&R, GE Fanuc

SCADA:  Citech, RSView, Proficy, Intellution, Win CC

Networks:  Profibus, DeviceNet, ControlNet, Profinet, Ethernet/IP, Modbus TCP, CAN, CANOpen, Ethernet PowerLink, X2X

Other Systems:  Flow, Level, Pressure, Telemetri, Robotics

Our team can assist remotely with a host of issues including breakdowns

Call +61 7 3209 6055 

Email: sales@bitwise.com.au

Address: 1/66 Commercial Drive, Shailer Park QLD 4128

COMMON SUPPORT REQUESTS:

✔️ Equipment bypass assistance for production until troubleshooting can be fulfilled

✔️ PLC controller and network issues

✔️ Program and coding changes to add/remove functions, change orders and operations or set a new staff member profile (Probatch).

✔️ Over the phone troubleshooting

 

✔️ Installation of new features for Probatch

✔️ Identification of Probatch systems to help identify with factory equipment, electrical systems and running diagnostics

CONTACT US

Speak with our team to discover how your facility can improve profitability with smart automation and process control.

Ph: +61 7 3209 6055

Email: sales@bitwise.com.au

 

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